Privacy Policy
Effective date: September 26, 2025
Welcome to HighRelGroup.com (the “Site”), operated by High Reliability Group LLC (“HRG,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting it. This Privacy Policy explains what personal information we collect, how we use it, the choices you have, and your rights under applicable laws.
1) Who we are
Controller: High Reliability Group LLC
Website: HighRelGroup.com
Contact email: [email protected]
General inquiries: [email protected]
If you have questions about this Policy or how we handle your data, contact us at the addresses above.
2) Scope
This Policy applies to personal information we collect through the Site, forms hosted on the Site, emails and other communications you have with us, and any events, workshops, or downloads we offer via the Site. This Policy does not apply to information collected offline in a context not linked to the Site.
3) Information we collect
A. Information you provide directly
- Contact details (e.g., name, business email, phone, company, role) when you submit website forms, request a consultation, download resources, or register interest in programs or workshops.
- Message content you include in form text boxes or emails to us.
- Consent preferences (e.g., your acceptance of our Privacy Policy or marketing preferences) collected via form checkboxes.
B. Information we collect automatically
When you use the Site, we and our service providers may automatically collect:
- Device and usage data (e.g., IP address, browser type, operating system, pages viewed, links clicked, referring URL, and timestamps).
- Cookies and similar technologies to enable core functionality, security, and analytics. See “Cookies & similar technologies” below.
C. Information from third parties
- If you interact with HRG on third‑party platforms (e.g., LinkedIn) or join our events hosted with partners, we may receive limited information (e.g., your name, contact details, organization, and role) consistent with your settings and the platform’s policies.
4) How we use your information
We use personal information to:
- Respond to inquiries and provide requested services (e.g., consultations, program information, workshop registrations).
- Operate, secure, and improve the Site, including troubleshooting and analytics.
- Send administrative messages (e.g., confirmations, updates, Policy changes).
- Communicate about HRG offerings if you opt in or where permitted by law.
- Comply with legal obligations and enforce our terms, and protect the rights, safety, and property of HRG, our users, or others.
Legal bases for processing (EEA/UK)
Where the GDPR/UK GDPR applies, we process your information based on one or more of the following: performance of a contract (or steps prior to entering a contract), legitimate interests (e.g., securing and improving our Site and services, communicating with prospects), consent (e.g., optional marketing), and legal obligations.
5) Cookies & similar technologies
We use cookies and similar technologies to provide core site functions, protect against spam or abuse, remember preferences, and measure site performance. You can control cookies through your browser settings. If required in your region, we will present a consent banner with options to manage non‑essential cookies.
reCAPTCHA: Parts of the Site are protected by reCAPTCHA v3 to help prevent spam and abuse. reCAPTCHA analyzes traffic and may collect device and usage data in accordance with Google’s terms. This helps us keep our forms secure.
6) Sharing your information
We do not sell your personal information. We may share it with:
- Service providers/contractors who help us operate the Site and deliver services (e.g., website hosting, form processing, security). These parties are bound by contractual obligations to handle data only on our instructions and protect it appropriately.
- Professional advisors (e.g., auditors, lawyers) where necessary.
- Authorities where required by law or to protect rights and safety.
- Business transfers: In the event of a merger, acquisition, or other reorganization involving HRG, your information may be transferred as part of the transaction, subject to this Policy.
7) Data retention
We keep personal information only as long as necessary to fulfill the purposes described above (e.g., to respond to inquiries, deliver programs, or meet legal and compliance requirements). When no longer needed, we will delete or de‑identify the data in a reasonable timeframe.
8) Data security
We employ administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
9) Your privacy rights
Depending on your location, you may have rights such as to access, correct, delete, restrict, or object to certain processing of your personal information, and to data portability. Where we rely on consent, you may withdraw your consent at any time (this will not affect processing prior to withdrawal).
California (CPRA) & certain U.S. state laws
If you are a resident of California or another U.S. state with privacy rights (e.g., CO, CT, UT, VA), you may have the rights listed above and the right to limit the use of sensitive personal information (which we do not seek to collect on this Site). HRG does not sell or share personal information for cross‑context behavioral advertising.
EEA/UK
You may lodge a complaint with your local supervisory authority. We welcome the chance to address your concerns directly first.
To exercise rights, email [email protected] with the subject line: “Privacy Request”. We may verify your identity and will respond within the timeframe required by law.
10) International transfers
If you access the Site from outside the United States, your information may be processed in the U.S. and other countries that may have different data‑protection laws. Where required, we use appropriate safeguards for such transfers.
11) Children’s privacy
Our Site and services are intended for business and professional audiences. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us and we will take appropriate steps to delete it.
12) Changes to this Policy
We may update this Policy from time to time to reflect changes to our practices, technologies, or legal requirements. The “Effective date” at the top will indicate the latest revision. Material changes will be highlighted on this page and, where appropriate, we may notify you by email.
13) Contact us
Questions or requests about this Policy?
Email: [email protected]
General inquiries: [email protected]
Website: HighRelGroup.com
Thank you for trusting High Reliability Group LLC. We’re committed to safeguarding your information while helping your organization achieve high reliability and operational excellence.
